From Jennifer Zarkos on 06-Jul-2010

This was one of the best experiences we have had at an FBO!! We arrived after hours and the staff went above and beyond to accommodate our passengers as well as the crew. Although it was our first time to this facility, Allie made us feel as though we had been parking with them for years! SheltAir in Savannah should be the model for how ALL other FBO’s run their business!!

From Joyce and Wendell Rust Bourbon Indiana on 05-Jul-2010

Mr. Pooler, I submitted a customer comment on your website, but am not sure it fully executed. We flew our Beech Bonanza N1838R to your FBO on Wed. June 30th and departed Fri. July 2. Your staff is a super group of individuals. Location wise, Pompano Beach was not the closest airport to our destination. But I phoned ahead to SheltAir and to another FBO at a different airport. The response I received over the phone convinced me that we would get far better service at your FBO. I was right. Not everyone is flying a King Air or a Challenger. But your staff treated us lowly Bonanza drivers with the same courtesy and enthusiasm as if we were the best customer they’d had all day. Many many thanks to the guys (Alex/ Jody). Whenever we have a choice, we’ll choose SheltAir every time. Kindest regards.

From Andrew King on 11-Jun-2010

Flew a Seminole into SheltAir on 05-26-10 & departed on 05-28-10. Dan & Judy were great, and took care of our needs. Everything I expect when dealing with a SheltAir. Used Sheltair in almost every location up and down the east coast and been very satisfied.

The Collings Foundation, “Wings of Freedom Tour” stopped at SheltAir Pompano Beach his past weekend. A B-17, B-24 and a P-51 Mustang were visiting us on our ramp, we had hundreds of visitors stop by to take a look at history.

Judy, Alex, Nick and Jody all did a great job fueling our customers around the frenzy that the tour brought with them.

Great Job Guys!

From this month’s copy of Aviation International News (page 87):

From Deric S. Dymerski on 03-Sep-2009

Arrived in a 182 and were met with the Follow Me cart at the edge of the ramp, guided to a spot and welcomed. Nice greetings inside as well. Upon departure (a mere 15 minutes later), our aircraft was protected by four safety cones and chocks on both mains. A different line person than the one that parked us removed the cones and chocks, thanked us for coming, and offered some cold water. All this and we were on a short hop and didn’t need fuel; great job!

From Ben Zwebner on 02-Sep-2009

I flew in to Savannah in a 172 and was treated like a king! Gas was $5.29 but they give you a 50-cent discount if you top off with them. Staff was VERY friendly and helpful, such a breath of fresh air over the other guys on the field!

“From Michael Campbell on 28-Aug-2009

Excellent Service. Very friendly staff. Will definitely fly back to SheltAir PMP. Danielle and Alex treated me like if I was at home!!! My hat off, SheltAir!”

• The New Shuttle Bus is here! Going forward, our customers will be transported in style in Fort Lauderdale
• Marlins Baseball Charters: We continue to handle the Marlins baseball team through their season as they fight for a spot in the playoffs
• Florida Panthers Charters: Looking forward to the beginning of hockey season. We will be handling the Florida Panthers and opposing teams out of FLL
• Fort Lauderdale getting ready for action from additional charters as we kick off the into the football season!
• Birthdays for September
  • Gus Agosta on 09/03
  • Gabriel Labastilla on 09/04
  • Wellington Batts on 09/19
  • Ivette Pla on 09/23
  • Mike Curto on 09/24
  • William Mayorga on 09/25
  • Angel Basantes on 9/28

• Westhampton team continues to due a super excellent job handling our summer traffic! Each and every one of our team members continue to show strong initiative and commitment to great service to our customers! Thank you and keep up the great work TEAM FOK!
• Congratulations on zero incidents!
• NEW BIRTHS: Congratulations to our LST Tony Frontino and his family as they welcome their new granddaughter! Zoey Christine Frontino-born, August 20, 2009 (see picture below).
• A “very happy birthday” goes out to…
  • LST Eric Winstanley-July 24th!
  • LST Tony Frontino-July 18th!
  • CSR Jaclyn Caltagirone-July 3rd
• Happy anniversary to Eric Digiovanna who has been with SheltAir FOK for 2 years!

• Happy Birthday to Allie Truesdell!
• We had our Chevron/SheltAir Aviation sign installed this month on the northwest corner of our leasehold. See photos, it looks great!
• The A.L.E.A. (Airborne Law Enforcement Association) convention brought us 15 transient helicopters (and over 1200 gallons!) that were on static display at the convention center. We look forward to many more conventions in the near future.
• Thank you to everyone for your assistance in our daily marketing endeavors; we truly appreciate the teamwork.
• Last but not least, thank you again to all those who assisted with the start-up and grand opening of our newest facility. We couldn’t have done it without ya’ll!

• Happy Birthday to: Ryan Frohack LST on 8/22, Brandon Ghioto LST on 8/26, Mike Seidel Mech on 8/4, Sheri Carter CSR on 9/8, Will Eubank LST on 9/22.
• Welcome to new hire: Anthony Csalovszki who was re-hired on 8/19/09 as an LST.  Welcome back, Anthony!

From Mitch Januszewski on 26-Aug-2009

We flew in for a meeting in our company’s Citation. The folks at Sheltair had a conference room waiting, catered lunch set up, and great fuel prices with our CAA discount. Job well done!

• Another wet month in Orlando as expected for this time of year, although the weather has slowed our small aircraft traffic we have seen an increase in our transient jet and fractional operations, a trend we hope will continue.
• Congratulations to Line service supervisor Robert Dunkey who just completed his 3rd year with Sheltair Aviation. Robert’s dedication to customer service has always been exceptional and continues to set the example for the staff in Orlando.
• Thanks to all the staff for another accident and incident free month. Keep up the outstanding effort and diligence.

• This month the Boeing B-17 Flying Fortress parked at the American Air Power Museum for a week and offered rides to civilians… exciting!
• Happy Birthday shout outs to Ewan Harper, Johanna Cacoperdo, Jeff McClellan!
• Leonel Rivera completed a 25 mile charity bike ride for Wounded Soldiers, from Babylon Town Hall to Robert Moses State Park… nice work!
• Happy 2 Year Anniversary to Johanna Cacoperdo, Al Mahabeer and James McEvoy!
• Best wishes to 3D Aviation Group on their recent purchase of Nassau Flyers Inc.
• Congratulations Chris Berine on expecting a baby boy in December!
• We wish a sad farewell to Laura Ceriello, good luck in school!
• Congratulations to Pet Airways on being booked solid for the next few months