sheltair

Employment Opportunities at Sheltair

All Sheltair employees work every day to meet and exceed customers' expectations. If you share this philosophy, maybe you should work with us. From Florida, Georgia to New York, we are always looking for the brightest and the best to join our team. Benefits include paid vacations, insurance and 401K participation.

Thank you for your interest in becoming a part of the Sheltair family.

Current Openings

+ Line Service Supervisor - Tampa, FL

Job Description:

The Line Service Supervisor is responsible for leading, supervising and coordinating the activities of the line service technicians providing aircraft refueling and exceptional customer service to discriminating general aviation customers. The LSS also ensures compliance with company policies and safety regulations, trains new employees and assigns duties to his/her direct reports, maintains fuel inventories, ensures the safe and efficient use of equipment, and orders supplies and equipment as necessary. In this role, the LSS ensures new procedures are followed to the letter and new information is passed on to the technicians. An important responsibility of the LSS, as a first and last contact as customers arrive and depart the facilities, is to represent Sheltair in a positive and professional manner, while developing and maintaining excellent relationships with customers.   Although delivering customer service is top priority, many daily tasks involve physical activities such as climbing ladders, pulling fuel hoses and carrying baggage. In addition, the LSS assists with ramp operations such as towing, wing-walking, directing and parking aircraft as necessary. The LSS leads by example when working alongside his/her direct reports and provides the manager with input regarding staffing, scheduling, on-the-job training, employee rewards and employee performance.

The LSS must be able to accommodate long hours during busy periods and special event periods.

Qualifications:

  • A High School diploma or GED;
  • A minimum of one to three years’’ relevant experience in related field;
  • Strong interpersonal, communication, organizational and customer service skills;
  • A valid driver’s license;
  • Ability to handle moderate to heavy physical activity to fuel aircraft and handle baggage – must be able to lift up to 50 lbs.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resource programs to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on the basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+ Base Safety Coordinator - Farmingdale, NY

Job Description:

Provide initial and recurrent hands-on training for line staff, including an emphasis on safety, service, efficiency and performance. Training to be facilitated in the classroom and on the job. Monitor and document new hires’ progression in the various stages of learning and report progress monthly to GM. Ensure full compliance with all rules, regulations, policies and procedures of the company and industry. Qualify trainees’ when performing driving tasks with tugs, fuel trucks, golf carts, and crew vehicles if applicable. Perform administrative tasks, clerical tasks and projects as needed. Will be required to meet with the Director of Safety and other members of the management team to monitor employee progress and address performance strengths/weaknesses. Work hand-in-hand with Line Manager to mentor and ensure employees’ realize their full potential and have opportunities for continued growth. Facilitate and arrange safety meetings, briefings, fire drills and hurricane plan. Recommend new policies as necessary for base specific safety and operational procedures. Fill in for line staff, QC and line supervisor as operation requires.

Qualifications:

  • The ability to work independently with minimal supervision
  • Demonstrates above average organizational skills to effectively handle multiple priorities
  • Maintain professional groomed appearance in accordance with company policy
  • Strong analytical and problem solving ability
  • Flexible schedule
  • Must have a valid driver’s license

 

Education and or Experience

  • Two years minimum previous experience in ramp operations and aircraft servicing
  • Basic computer skills (Word, Excel) preferred
  • Fully completed the NATA Safety 1st training program
  • Quality Control Product Integrity training preferred

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resources program to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

Please contact the Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+ Customer Service Representative - Fort Lauderdale, FL

Job Description:

 

This customer service position involves daily contact with customers and co-workers in situations that require a positive attitude, consideration and courtesy at all times. Although customer service is top priority, a large number of the CSRs daily tasks involve using a computer and a high level of concentration is imperative as the environment changes frequently and at a fast pace. Responsibilities include assisting and/or providing pilots and passengers with the following: fuel orders, online times, notices of arrivals/departures, verbal and written directions, making vehicle rental reservations, making hotel and catering arrangements, personal vehicles and A/C key handling, and person, over the telephone, radio, email and facsimile communications. The CSR is also responsible for entering data related to invoicing, payment processing and fuel records. In addition, assists with general cleaning and stocking the pilot and passenger area with coffee, water and other items as provided.

The CSR must be able to accommodate changing work hours, variable schedules and weekend work as required.

 

Qualifications:

 

  • A High School diploma or GED – an Associate’s degree is preferred;
  • Experience in a dynamic, multi-tasking environment;
  • Two to four years’ relevant experience in related field;
  • Strong interpersonal, communication, organizational and customer service skills;
  • A valid driver’s license;
  • Proficiency in basic math;
  • Proficiency in the Microsoft Office suite of products;
  • A typing speed of at least 40 - 60 words per minute;
  • A professional appearance.

 

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resource programs to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on the basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

 

 

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+ Customer Service Supervisor - Jacksonville, FL

Job Description:

Customer service oriented position which involves daily contact with customers and co-workers in situations that require a positive attitude, tact and courtesy at all times. The Customer Service Supervisor is not only responsible for the daily Customer Service Representative tasks but additional responsibilities that ensure new procedures and information are executed to the fullest. High level of concentration is imperative as the environment changes frequently and at a fast pace. Must be flexible with work hours and weekends as required  

Qualifications:

  • Requires a minimum of one (1) full year experience as a Customer Service Representative
  • High school diploma or GED; Associates Degree is preferred
  • Experience in dynamic multi-tasking situations is a must
  • Requires 2-4 years relevant experience in related field
  • Strong interpersonal & customer service skills
  • Valid driver’s license
  • Proficient in basic math
  • Proficient in Microsoft Office
  • Must execute strong communication with customers, as well as with teammates & managers

 

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resources program to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+Line Service Technician - St. Petersburg, FL

  • Greet, park, tow, move and marshal aircraft arriving or departing, ramp area.
  • Provide lavatory and water service as required.
  • Provide shuttle service for passengers/crew as required.
  • Fuel aircraft Jet-A- 100LL as required.
  • Assist with customer service duties as required.
  • Provide oil for aircrafts as required.
  • Assist with general cleaning and clearing of debris from ramp, building and customer area.
  • Assist passengers and/or crew with baggage/ cargo as needed.
  • Assist with wing walking duties as required.
  • Sump fuel tanks and trucks daily and record finding.
  • Comply with all company and airport regulations.
  • Perform other duties as needed.

Qualifications:

  • High school diploma or GED
  • Complete NATA safety 1st initial training and recurrent every 2 years.
  • Must possess a valid state driver’s license, CDL preferred.
  • Must successfully complete the company’s training program.
  • Require moderate to heavy physical exertion to fuel aircraft and handle baggage.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resources program to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+ Customer Service Representative - Panama City Beach, FL

Job Description:

This customer service position involves daily contact with customers and co-workers in situations that require a positive attitude, consideration and courtesy at all times. Although customer service is top priority, a large number of the CSRs daily tasks involve using a computer and a high level of concentration is imperative as the environment changes frequently and at a fast pace. Responsibilities include assisting and/or providing pilots and passengers with the following: fuel orders, online times, notices of arrivals/departures, verbal and written directions, making vehicle rental reservations, making hotel and catering arrangements, personal vehicles and A/C key handling, and person, over the telephone, radio, email and facsimile communications. The CSR is also responsible for entering data related to invoicing, payment processing and fuel records. In addition, assists with general cleaning and stocking the pilot and passenger area with coffee, water and other items as provided.

 

The CSR must be able to accommodate changing work hours, variable schedules and weekend work as required.

 

Qualifications:

  • A High School diploma or GED – an Associate’s degree is preferred;
  • Experience in a dynamic, multi-tasking environment;
  • Two to four years’ relevant experience in related field;
  • Strong interpersonal, communication, organizational and customer service skills;
  • A valid driver’s license;
  • Proficiency in basic math;
  • Proficiency in the Microsoft Office suite of products;
  • A typing speed of at least 40 - 60 words per minute;
  • A professional appearance.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resource programs to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on the basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information

+ Line Service Technician - Panama City Beach, FL

Job Description:

  • Greet, park, tow, move and marshal aircraft arriving or departing, ramp area.
  • Provide lavatory and water service as required.
  • Provide shuttle service for passengers/crew as required.
  • Fuel aircraft Jet-A- 100LL as required.
  • Assist with customer service duties as required.
  • Provide oil for aircrafts as required.
  • Assist with general cleaning and clearing of debris from ramp, building and customer area.
  • Assist passengers and/or crew with baggage/ cargo as needed.
  • Assist with wing walking duties as required.
  • Sump fuel tanks and trucks daily and record finding.
 
   

  • Comply with all company and airport regulations.  Perform other duties as needed.

 

Qualifications:

  • High school diploma or GED
  • Complete NATA safety 1st initial training and recurrent every 2 years.
  • Must possess a valid state driver’s license, CDL preferred.
  • Must successfully complete the company’s training program.
  • Require moderate to heavy physical exertion to fuel aircraft and handle baggage.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resources program to comply with all applicable antidiscrimination laws. Sheltair does not discriminate in employment opportunities or practices on basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+ Administrative Assistant - Orlando, FL

DUTIES AND RESPONSIBILITIES:

  • Greet and assist tenants.
  • Maintain office supplies by tracking inventory and ordering supplies.
  • Assume responsibility for coordination of the maintenance of office equipment, including copy machine, phones, TV’s and internet/computers.
  • General clerical duties including photocopying, faxing, emailing and mailing/FedEx.
  • Code vendor invoices for approval.
  • Answer, screen and transfer inbound phone calls. Follow up on all tenant inquiries.
  • Maintain electronic and hard copy filing system.
  • Monitor files to ensure completeness; i.e., Certificate of Insurance, executed leases.
  • Handle requests for information and data and create/maintain various management reports (spreadsheets) for the department.
  • Assist with marketing presentations.
  • Assist with managing Pipeline (CRM program).
  • Process Parking Permits and Airport badging where applicable.
  • Maintain tenant directory, vendor listing, parking permits, and insurance certificates spreadsheet.
  • Assist with maintaining accurate records of current space conditions and warranties including roof, HVAC, etc.
  • Work closely with team in organizing annual Sun ‘n Fun and other company events.
  • Prepare written responses to routine inquiries.
  • Assist with various properties and tenant research as required by team members.
  • Work with internal customers; i.e., Property Managers, General Managers, Customer Service Reps., Accounting, Marketing, etc.
  • Performs other duties as assigned.

QUALIFICATIONS:

  • High school diploma or GED.
  • Requires 2-4 years’ experience in related field.
  • Proficient in Microsoft Office with expertise in Microsoft Word, Excel, Outlook, PowerPoint.
  • Proficient in managing social media.
  • Yardi and/or Pipeline (CRM program) experience helpful.
  • Excellent verbal and written communication skills.
  • Must be able to multi-task, be detailed oriented and comfortable working in a fast-paced environment.
  • The ability to identify and resolve problems.
  • Superior organizational skills and dedicated to completing projects in a timely manner.
  • Strong interpersonal and customer service skills.
  • Types 40-60 words per minute.

 

***SHELTAIR RESERVES THE RIGHT TO MODIFY, INTERPRET, OR APPLY THIS JOB DESCRIPTION IN ANY WAY THE COMPANY DESIRES. THIS JOB DESCRIPTION IN NO WAY IMPLIES THAT THESE ARE THE ONLY DUTIES, INCLUDING ESSENTIAL DUTIES, TO BE PERFORMED BY THE EMPLOYEE OCCUPYING THIS POSITION. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE EMPLOYMENT RELATIONSHIP REMAINS “AT-WILL.” QUALIFIED EMPLOYEES WHO, BECAUSE OF A PHYSICAL OR MENTAL IMPAIRMENT THAT SIGNIFICANTLY LIMITS A MAJOR LIFE ACTIVITY, REQUIRE A REASONABLE ACCOMODATION TO PERFORM THE ESSENTIAL FUNCTIONS OF THIS POSITION SHOULD NOTIFY THEIR MANAGER OR HUMAN RESOURCES***

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+ Customer Service Representative - St. Petersburg, FL

Job Description:

 

This customer service position involves daily contact with customers and co-workers in situations that require a positive attitude, consideration and courtesy at all times. Although customer service is top priority, a large number of the CSRs daily tasks involve using a computer and a high level of concentration is imperative as the environment changes frequently and at a fast pace. Responsibilities include assisting and/or providing pilots and passengers with the following: fuel orders, online times, notices of arrivals/departures, verbal and written directions, making vehicle rental reservations, making hotel and catering arrangements, personal vehicles and A/C key handling, and person, over the telephone, radio, email and facsimile communications. The CSR is also responsible for entering data related to invoicing, payment processing and fuel records. In addition, assists with general cleaning and stocking the pilot and passenger area with coffee, water and other items as provided.

 

The CSR must be able to accommodate changing work hours, variable schedules and weekend work as required.

 

Qualifications:

 

  • A High School diploma or GED – an Associate’s degree is preferred;
  • Experience in a dynamic, multi-tasking environment;
  • Two to four years’ relevant experience in related field;
  • Strong interpersonal, communication, organizational and customer service skills;
  • A valid driver’s license;
  • Proficiency in basic math;
  • Proficiency in the Microsoft Office suite of products;
  • A typing speed of at least 40 - 60 words per minute;
  • A professional appearance.

 

 

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resource programs to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on the basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

 

 

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+ Aviation Business Sales Manager – Fort Lauderdale, FL

Job Description: The Sales Manager supports the sales and marketing efforts through managing and growing a customer base and achieving sales growth expectations, and closing deals. The Sales Manager has the responsibility for the continued development of sales programs, the collection and analysis of marketing and sale statistics, and to outline and implement sales with company marketing initiatives. The primary emphasis for this position is to expand markets to achieve sales growth targets including new customer accounts while continuing to maintain existing accounts and customers.

Functions and Responsibilities:

  • Contacts prospective clients through verbal, written, or in person presentations, and by phone or by travel in the assigned territory.
  • Identifies prospective targets with the marketing department for specific focus and works closely with them on specific targeted marketing materials.
  • Participates in preparation of sales plans, business plans, and sales presentations.
  • Represents Sheltair at trade shows and industry events
  • Sources new business with current and new customers, develops and delivers customer sales presentations to meet defined sales goals for all Sheltair products and services.  
  • Develops quote/bid packages, negotiate customer contracts 
  • Service and develop key accounts through regular meetings and visits; exploring specific needs; anticipating new opportunities. 
  • Keeps current on competitive products and pricing; analyzes and identifies industry trends 
  • Ability to represent all Sheltair services and products, negotiate and execute handling and fuel contracts and manage contract compliance
  • Responsible for accurately reporting all information collected into CRM platform.
  • Regularly completes sales reports including opportunities and key objectives of pipeline 
  • Develop and manage inside sales team
  • Responsible for achieving sales revenue and proper profit margins for the set region.
  • Responsible for forecasting and achieving sales and gross margin targets in addition to outlining future sales growth and opportunities
  • Utilizes proper policy and deployment of sales initiatives to obtain sales goals. 
  • Accountable for decisions affecting the company in corporate-wide sales and marketing activities 
    Participates in preparation of sales plans, business plans, and sales presentations.

 

 

 

Qualifications and Requirements

  1. Knowledge and skills
  • Proven track record of sales and or management of job maintaining margin and job performance 
  • Excellent communications and presentation skills in sales environment 
  • Mature business and financial ability
  • Proven track record of sales and or management of maintaining margin
  • Exceptional multi-tasking skills in a fast paced work environment
  • High level of problem solving skills necessary
  • Familiar with Military and government bid process
  • Knowledge of business aviation and fuel costing
  • Demonstrated cost savings history and have understanding of inventory management strategies.
  • Must be proficient in a CRM product, Excel, PowerPoint and other windows based programs
b) Education/experience
  • Four year college degree with four to ten years of relatable experience or equivalent combination of industry experience as sales and leadership
c) Communication Skills
  • Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • High level of oral and written communication skills essential for interaction with both internal and external customers.
  1. d) Required License
  • Valid driver’s license
  1. e) Travel Requirement
  • 50% with international travel a possibility

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resources program to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

+ Regional Vice President of Real Estates and Development – Orlando, FL

Job Description:

This upper-level managerial position directly oversees specific departmental and global corporate initiatives to lead and manage the Real Estate and Development department of the Company, utilizing a mixture of program and project management, extensive real estate development and construction business and financial analysis and complexed airport / governmental relationship building skills. Responsibilities include, but are not limited to, leading and directing a team of Property Managers and Leasing Administrators, developing and fostering relationships with airport managers, quasi-governmental, city, county, state and federal agencies, work with new and existing clients, and maintaining high-level of customer service and client relationships.

Directly accountable for managing their respective Sheltair’s real estate and business development responsibilities throughout Sheltair’s (as assigned). Additionally, this position requires extensive coordination with internal stakeholders, timely financial analysis, detailed market evaluations and new business development initiatives, business risk assessments, project due diligence and controls, asset preservation and building maintenance, as well overseeing the day-to-day leasing activities, tenant relations and other duties assigned to expand, maintain, and enhance the value of commercial real estate assets in order to maximize Sheltair’s financial return for the benefit of the Company and the customers.

Duties and Responsibilities:

  • Directly manage the Properties and Development functions and staff at all property locations as assigned to achieve optimal commercial and financial portfolio management.
  • Seek out, analyze and present detailed acquisition and/or new business development or expansion opportunities assessments to Senior Management.
  • Participate in Departmental strategic planning and business plan development and implementation.
  • Manage all relevant RFP development and submissions, due diligence and follow-up on approved acquisition and/or development opportunities.
  • Extensive participation, development and execution of various sales and marketing initiatives and new business development presentations.
  • Maintain continuous communications and personal interaction with all the airport managers, airport contractors, governmental officials and etc, to maintain strong positive and politically sound landlord –tenant relationships.
  • Provide leadership in developing and maintaining productive relationships with key clients, stakeholders and business partners to facilitate cross organizational communications, coordination and transparency
  • Plan, lead, and provide project management to deliver on key projects that enable the Properties section to achieve operational excellence and support the growth objectives of our Company.
  • Work directly with staff in developing operating income/expense budgets and capital budgets which reflect Sheltair’s objectives for operating the property, cash flow requirements and leasing strategy.
  • Analyze and distribute monthly financial and business reports to include operating variances from budget, cash management and strategies for collection of receivables.
  • Analyze monthly accounts receivable reports and review with property managers to ensure that procedures for collections on delinquent accounts are being followed.
  • Attend trade shows as required by company.
  • Frequent travel is mandatory to support the company’s development and property management objectives.
  • Maintain civic, political and not for profit association relationships that provide benefit to the company.
  • Develop detailed project plans including milestones, timelines, risks, corrective actions to problems or issues, anticipation of problems, and facilitation of scope management.
  • Build strong working relationships across the organization and with all stakeholders. Extensive interface with senior management to confirm project sponsorship and support, strategy, and report progress, achievements, significant issues and risks.
  • Work directly with the senior management team to ensure the Company goals, and other expectations regarding communications, budgets, results, and timing are met.
  • Work with all relevant stakeholders to refine strategy, gather and document requirements and identify potential impact in terms of results (cost, quality, timeliness) and process/operations, organization (including people), finances, cost-effective solutions to address business challenges and/or opportunities.
  • Ensure staff is clear on Departmental and project goals, benefits, methods, roles and responsibilities are well understood.

Qualifications:

  • Bachelor’s Degree in Real Estate Management, Business Administration or equivalent.
  • Requires a minimum of 10 years’ experience in aviation / airport property management, commercial property management, development and leasing, real estate development and construction and/or capital project management.
  • Extensive experience in financial analysis, budgeting, forecasting and performance measurements required
  • Direct personnel/staff management and/or supervisory experience required
  • Experience in directly managing new business development and acquisition /expansion programs
  • Proven strong negotiation, interpersonal and customer service skills
  • Experience in dynamic multi-tasking situations
  • Knowledge and experience in managing building repair and maintenance and asset preservation programs
  • Excellent time management and organizational skills required.
  • Ability to read and understand design drawings and site plans.
  • Fluency in Spanish preferred but not mandatory.
  • Ability to travel extensively and work from the Orlando/Regional Real Estate and Development Office.
  • Must have valid driver’s license.
  • Available for after hour events.
  • Proficient in Microsoft Office.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. you wish to apply or would like additional information about this job.

 

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resources program to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

+ Part-Time Customer Service Representative – Pompano Beach, FL

Job Description:

  • Greet, park, tow, move and marshal aircraft arriving or departing, ramp area.
  • Provide lavatory and water service as required.
  • Provide shuttle service for passengers/crew as required.
  • Fuel aircraft Jet-A- 100LL as required.
  • Assist with customer service duties as required.
  • Provide oil for aircrafts as required.
  • Assist with general cleaning and clearing of debris from ramp, building and customer area.
  • Assist passengers and/or crew with baggage/ cargo as needed.
  • Assist with wing walking duties as required.
  • Sump fuel tanks and trucks daily and record finding.
  • Comply with all company and airport regulations.
  • Perform other duties as needed.

Qualifications:

  • High school diploma or GED
  • Complete NATA safety 1st initial training and recurrent every 2 years.
  • Must possess a valid state driver’s license, CDL preferred.
  • Must successfully complete the company’s training program.
  • Require moderate to heavy physical exertion to fuel aircraft and handle baggage.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job

+ (Seasonal) Customer Service Representative – West Hampton, NY

Job Description:
This seasonal customer service position involves daily contact with customers and co-workers in situations that require a positive attitude, consideration and courtesy at all times. Although customer service is top priority, a large number of the CSRs daily tasks involve using a computer and a high level of concentration is imperative as the environment changes frequently and at a fast pace. Responsibilities include assisting and/or providing pilots and passengers with the following: fuel orders, online times, notices of arrivals/departures, verbal and written directions, making vehicle rental reservations, making hotel and catering arrangements, personal vehicles and A/C key handling, and person, over the telephone, radio, email and facsimile communications. The CSR is also responsible for entering data related to invoicing, payment processing and fuel records. In addition, assists with general cleaning and stocking the pilot and passenger area with coffee, water and other items as provided. 

The CSR must be able to accommodate changing work hours, variable schedules and weekend work as required.

Qualifications:

  • A High School diploma or GED – an Associate’s degree is preferred
  • Experience in a dynamic, multi-tasking environment
  • Two to four years’ relevant experience in related field
  • Strong interpersonal, communication, organizational and customer service skills
  • A valid driver’s license
  • Proficiency in basic math
  • Proficiency in the Microsoft Office suite of products
  • A typing speed of at least 40 - 60 words per minute
  • A professional appearance.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+ Line Service Technician – Fort Lauderdale, FL

Job Description:

  • Greet, park, tow, move and marshal aircraft arriving or departing, ramp area.
  • Provide lavatory and water service as required.
  • Provide shuttle service for passengers/crew as required.
  • Fuel aircraft Jet-A- 100LL as required.
  • Assist with customer service duties as required.
  • Provide oil for aircrafts as required.
  • Assist with general cleaning and clearing of debris from ramp, building and customer area.
  • Assist passengers and/or crew with baggage/ cargo as needed.
  • Assist with wing walking duties as required.
  • Sump fuel tanks and trucks daily and record finding.
  • Comply with all company and airport regulations.
  • Perform other duties as needed.

Qualifications:

  • High school diploma or GED
  • Complete NATA safety 1st initial training and recurrent every 2 years.
  • Must possess a valid state driver’s license, CDL preferred.
  • Must successfully complete the company’s training program.
  • Require moderate to heavy physical exertion to fuel aircraft and handle baggage.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+ Line Service Technician – Jacksonville, FL

Job Summary:  
This position is a customer service oriented position which involves daily contact with customers and co-workers in situations that require a positive attitude, tact and courtesy at all times. The individual performs many duties including  marshaling of aircraft, connecting ground equipment, refueling of piston and jet powered aircrafts, cleaning and maintaining aircraft lavatories and other tasks as required. 

DUTIES AND RESPONSIBILITIES:
  • Greet, park, tow, move and marshal aircraft arriving or departing ramp area.
  • Provide lavatory and water service as requested.
  • Provide shuttle service for passengers/crew as required.
  • Fuel/de-ice aircraft as requested.
  • Assist with customer service duties as required.
  • Provide oil for aircraft as requested.
  • Assist passengers and/or crew with baggage/cargo as needed.
  • Assist with general cleaning and clearing of debris from ramp, building and customer areas.
  • Assist with wing-walking duties as required.
  • Pump fuel tanks and trucks daily and record findings.
  • Comply with all Company and Airport regulations.
  • Perform other duties as assigned.
QUALIFICATIONS:
  • High school diploma or GED
  • Complete NATA Safety 1st initial training and recurrent every 2 years.
  • Some airports require 139.321 Fire Safety training
  • Some airports require ramp driving Movement & Non-movement courses
  • Must possess a valid state driver’s license, CDL preferred.
  • Must successfully complete the Company’s training programs.
Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+ Line Service Technician – LGA, NY

Job Summary:  
This position is a customer service oriented position which involves daily contact with customers and co-workers in situations that require a positive attitude, tact and courtesy at all times. The individual performs many duties including marshaling of aircraft, connecting ground equipment, refueling of piston and jet powered aircrafts, cleaning and maintaining aircraft lavatories and other tasks as required. 

Job Description: 
  • Greet, park, tow, move and marshal aircraft arriving or departing, ramp area.
  • Provide lavatory and water service as required.
  • Provide shuttle service for passengers/crew as required.
  • Fuel aircraft Jet-A- 100LL as required.
  • Assist with customer service duties as required.
  • Provide oil for aircrafts as required.
  • Assist with general cleaning and clearing of debris from ramp, building and customer area.
  • Assist passengers and/or crew with baggage/ cargo as needed.
  • Assist with wing walking duties as required.
  • Sump fuel tanks and trucks daily and record finding.
  • Comply with all company and airport regulations.
  • Perform other duties as needed.
Qualifications:
  • High school diploma or GED
  • Complete NATA safety 1st initial training and recurrent every 2 years.
  • Must possess a valid state driver’s license, CDL preferred.
  • Must complete the company’s training program.
  • Require moderate to heavy physical exertion to fuel aircraft and handle baggage.
Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. you wish to apply or would like additional information about this job.

+ Line Service Technician – Pompano Beach, FL

Job Description:

  • Greet, park, tow, move and marshal aircraft arriving or departing, ramp area.
  • Provide lavatory and water service as required.
  • Provide shuttle service for passengers/crew as required.
  • Fuel aircraft Jet-A- 100LL as required.
  • Assist with customer service duties as required.
  • Provide oil for aircrafts as required.
  • Assist with general cleaning and clearing of debris from ramp, building and customer area.
  • Assist passengers and/or crew with baggage/ cargo as needed.
  • Assist with wing walking duties as required.
  • Sump fuel tanks and trucks daily and record finding.
  • Comply with all company and airport regulations.
  • Perform other duties as needed.

Qualifications:

  • High school diploma or GED
  • Complete NATA safety 1st initial training and recurrent every 2 years.
  • Must possess a valid state driver’s license, CDL preferred.
  • Must successfully complete the company’s training program.
  • Require moderate to heavy physical exertion to fuel aircraft and handle baggage.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

+ Line Service Technician – Savannah, GA

Job Summary: 
This position is a customer service oriented position which involves daily contact with customers and co-workers in situations that require a positive attitude, tact and courtesy at all times. The individual performs many duties including marshaling of aircraft, connecting ground equipment, refueling of piston and jet powered aircrafts, cleaning and maintaining aircraft lavatories and other tasks as required.

Job Description:
  • Greet, park, tow, move and marshal aircraft arriving or departing, ramp area.
  • Provide lavatory and water service as required.
  • Provide shuttle service for passengers/crew as required.
  • Fuel aircraft Jet-A- 100LL as required.
  • Assist with customer service duties as required.
  • Provide oil for aircrafts as required.
  • Assist with general cleaning and clearing of debris from ramp, building and customer area.
  • Assist passengers and/or crew with baggage/ cargo as needed.
  • Assist with wing walking duties as required.
  • Sump fuel tanks and trucks daily and record finding.
  • Comply with all company and airport regulations.
  • Perform other duties as needed
 Qualifications:
  • High school diploma or GED
  • Complete NATA safety 1st initial training and recurrent every 2 years.
  • Must possess a valid state driver’s license, CDL preferred.
  • Must complete the company’s training program.
  • Require moderate to heavy physical exertion to fuel aircraft and handle baggage
Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job. 

+ (Seasonal) Line Service Technician – West Hampton, NY

Job Description:

  • Greet, park, tow, move and marshal aircraft arriving or departing, ramp area.
  • Provide lavatory and water service as required.
  • Provide shuttle service for passengers/crew as required.
  • Fuel aircraft Jet-A- 100LL as required.
  • Assist with customer service duties as required.
  • Provide oil for aircrafts as required.
  • Assist with general cleaning and clearing of debris from ramp, building and customer area.
  • Assist passengers and/or crew with baggage/ cargo as needed.
  • Assist with wing walking duties as required.
  • Sump fuel tanks and trucks daily and record finding.
  • Comply with all company and airport regulations.
  • Perform other duties as needed.

Qualifications:

  • High school diploma or GED
  • Complete NATA safety 1st initial training and recurrent every 2 years.
  • Must possess a valid state driver’s license, CDL preferred.
  • Must complete the company’s training program.
  • Require moderate to heavy physical exertion to fuel aircraft and handle baggage.
Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job

+ Line Service Technician - Farmingdale, NY

Job Description:

  • Greet, park, tow, move and marshal aircraft arriving or departing, ramp area.
  • Provide lavatory and water service as required.
  • Provide shuttle service for passengers/crew as required.
  • Fuel aircraft Jet-A- 100LL as required.
  • Assist with customer service duties as required.
  • Provide oil for aircrafts as required.
  • Assist with general cleaning and clearing of debris from ramp, building and customer area.
  • Assist passengers and/or crew with baggage/ cargo as needed.
  • Assist with wing walking duties as required.
  • Sump fuel tanks and trucks daily and record finding.
  • Comply with all company and airport regulations.
  • Perform other duties as needed.

Qualifications:

  • High school diploma or GED
  • Complete NATA safety 1st initial training and recurrent every 2 years.
  • Must possess a valid state driver’s license, CDL preferred.
  • Must complete the company’s training program.
  • Require moderate to heavy physical exertion to fuel aircraft and handle baggage.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resources program to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. you wish to apply or would like additional information about this job.

+ Line Service Manager - Pompano Beach, FL

Job Description: The Line Service Manager is responsible for leading and directing the day-to-day line service operation and the line service personnel.

Duties include, but are not limited to the following…

  • Maintain company issued service standards, safety standards and security procedures
  • Assist in the hiring process, perform reviews, evaluations, or disciplinary actions for members of the line service team.
  • Oversee all aspects of the training process for line personnel both new and recurrent
  • Lead the day-today operations and provide guidance to the line service team
  • Lead by example while setting a positive and enthusiastic tone
  • Coordinate scheduling and time off requests for the line service team
  • Facilitate monthly safety meetings and ensure compliance with all company policies
  • Oversee the quality control procedures including daily, monthly and quarterly checks
  • Ensure all equipment is maintained and all required service and safety checks
  • Work with the customer service manager to provide premium customer service experience
  • Handle customer requests and follow up to ensure customer satisfaction
  • Relationship building with customers and tenants, both internal and external
  • Handle customer complaints and/or objectives on service and provide follow up. Document all communications with customers
  • Identify and solve problems in the early stages. Look for ways to prevent problems when able
  • Communicate with management any and all issues that may arise. Look for ways to improve teamwork between all departments
  • Achieve, sustain and exceed performance numbers set by management. Look for ways to reduce costs, overtime and maximize sales

Qualifications: To be considered for this position, an individual must have a minimum five years of aviation experience and three years supervisory experience. Strong interpersonal management skills, effective time management. Ability to read and comprehend general business documents, reports and technical procedures or government regulations. The ability to present information and respond to questions from department managers, co-workers and customers. Must possess a valid driver’s license.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sheltair will be based on merit, qualifications and abilities. Sheltair fully supports the concept of equal employment opportunity. We administer our Human Resources program to comply with all applicable anti-discrimination laws. Sheltair does not discriminate in employment opportunities or practices on basis of race, color, creed, sex, national origin, age, disability, or any other characteristic protected by law.

Please contact Saika Begani via email at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to apply or would like additional information about this job.

 

Sheltair is an Equal Opportunity/Affirmative Action Employer

Sheltair Aviation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sheltair Aviation complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.

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